Return & Refund Policy
Thanks for shopping at Synoview!
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Your return cost must be borne by yourself.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 3 working days, or any amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive are fund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
You Should send the goods at following address.
No 40 Jalan Bakawali 48,
Taman Johor Jaya,
81100 Johor Bahru,
Johor, Malaysia.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service.We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the Goods were not marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to you later, we will send there fund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: synoviewelectric@gmail.com
By visiting this page on our website: www.synoview.com/ chat us!